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Backups

To manage your backups, navigate to the Backups tab.

Manually creating a backup

Click the Create backup button.

A popup will be shown with the following message:

Task has been added to the queue. You will receive an email notification when your backup is ready for download.

Tip

Backups will count towards your allocated storage quota, ensure you have enough available quotoa to perform the required backup

Downloading a backup

  1. Hover over the backup you want to download.
  2. Click the download icon on the right of the backup’s filename.

If the backup is stored on a remote server, the file is downloaded to the server, and you will get notified by email when the download is available.

Restoring a backup

  1. Hover over the backup you want to restore.
  2. Click the backup’s filename or the restore icon on the right of the backup’s filename.
  3. Restore the backup in one of the following ways:
  4. You can restore the whole backup by clicking the Restore backup button on the top right.
  5. Restore multiple parts of the backup by selecting them, then selecting Restore in the Apply to selected menu in the top right and clicking on the apply button.
  6. Restore one part of the backup by hovering over it and clicking the restore icon on the right.

Deleting a backup

  1. Hover over the backup you want to delete.
  2. Click the delete icon on the right of the backup’s filename.

Excluding components from backups

  1. Click the Backup Exclusion button.
  2. Click the Edit backup exclusions button.

Excluding a web domain

In the box labeled Web Domains, enter each domain you want to exclude, one per line.

To exclude a specific folder from a domain, use the following syntax:

domain.tld:public_html/wp-content/uploads:public_html/cache

This will exclude both public_html/wp-content/uploads/ and public_html/cache/ from that domain.

To exclude all domains, use *.

Excluding a mail domain

In the box labeled Mail Domains, enter each domain you want to exclude, one per line.

To exclude only one or multiple mail accounts, use the following syntax:

domain.tld:info:support

This will exclude both info@domain.tld and support@domain.tld.

To exclude all domains, use *.

Excluding a database

In the box labeled Databases, enter the name of each database you want to exclude, one per line.

To exclude all databases, use *.

Excluding a user directory

In the box labeled User Directories, enter the name of each directory you want to exclude, one per line.

To exclude all directories, use *.

Editing the number of backups

To edit the number of backups, please read the Packages and Users documentation. You will need to create or edit a package and assign it to the desired user.