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Netcomm NL19ACV Configuration Guide

There are two main ways to configure the Netcomm NL19ACV modem:

  • Connect via NBN with optional 4G Backup
  • Connect via 4G Only

Configuring for FTTP, HFC, FTTC, NBN Wireless

Step 1: Power on the modem.

Step 2: Logging into the Web Interface

  • Connect your computer to the Netcomm via an Ethernet Cable.
  • Open a web browser and type http://192.168.20.1 into the address bar and press Enter.
  • When prompted for authentication, type admin into the Username field.
  • The password is printed on the back of the modem. This will be either admin OR the serial number of the modem.
  • Click OK to log in.

Step 3: Click Basic Setup.

Step 4: Select Ethernet WAN.

Ethernet WAN Setup

Step 5: Click Next.

Step 6: Select PPP Over Ethernet (PPPoE).

PPPoE Setup

Step 7: Click Next.

Step 8: Select No VLAN Tag.

No VLAN Tag

Step 9: Click Next.

Step 10: Enter your username and password as provided.

Enter Credentials

Tip

Note: If you wish to enable the 4G Backup option, click Enable Mobile Broadband Backup. Leave 'Network Name', 'Username', and 'Password' blank.

Step 11: Click Finish.

Step 12: Allow up to 10 minutes for the connection to come online. Once completed, you will see the WAN and Internet lights come online.

WAN and Internet Lights

You are now connected to the Internet.

Configuring for NBN FTTN, FTTB

Step 1: Power on the modem.

Step 2: Logging into the Web Interface

  • Connect your computer to the Netcomm via an Ethernet Cable.
  • Open a web browser and type http://192.168.20.1 into the address bar and press Enter.
  • When prompted for authentication, type admin into the Username field.
  • The password is printed on the back of the modem. This will be either admin OR the serial number of the modem.
  • Click OK to log in.

Step 3: Click Basic Setup.

Step 4: Select VDSL.

VDSL Setup

Step 5: Click Next.

Step 6: Select PPP Over Ethernet (PPPoE).

PPPoE Setup

Step 7: Click Next.

Step 8: Select No VLAN Tag.

No VLAN Tag

Step 9: Click Next.

Step 10: Enter your username and password as provided.

Enter Credentials

Tip

Note: If you wish to enable the 4G Backup option, click Enable Mobile Broadband Backup. Leave 'Network Name', 'Username', and 'Password' blank.

Step 11: Click Finish.

Step 12: Allow up to 10 minutes for the connection to come online. Once completed, you will see the DSL and Internet lights come online.

You are now connected to the Internet.

Adding 4G Backup to an Existing Connection

Tip

If you have an existing modem configured with NBN, you can enable the 4G backup without resetting your modem.

Step 1: Power off the modem.

Step 2: Insert the SIM until it clicks into place.

Step 3: Ensure that the two large antennas have been screwed into position on the back of the modem.

Step 4: Power on the modem.

Step 5: Logging into the Web Interface

  • Connect your computer to the Netcomm via an Ethernet Cable.
  • Open a web browser and type http://192.168.20.1 into the address bar and press Enter.
  • When prompted for authentication, type admin into the Username field.
  • The password is printed on the back of the modem. This will be either admin OR the serial number of the modem.
  • Click OK to log in.

Step 6: Click Advanced Setup.

Step 7: Click Mobile Broadband.

Mobile Broadband Setup

Step 8: Click Add.

Add Mobile Broadband

Step 9: Configure the following settings:

  • Default WAN Connection: DSL OR ETHERNET
  • WAN backup mechanism: IP Connectivity
  • Keep-alive Destination address: Leave this blank.

Step 10: Click Apply/Save.

Your 4G Backup is now configured.

Tip

Note: The backup service can take up to 5 minutes to turn on if the NBN service goes offline.

Connect with 4G Only

Step 1: Power off the modem.

Step 2: Insert the SIM until it clicks into place.

Step 3: Ensure that the two large antennas have been screwed into position on the back of the modem.

Step 4: Power on the modem.

Step 5: Logging into the Web Interface

  • Connect your computer to the Netcomm via an Ethernet Cable.
  • Open a web browser and type http://192.168.20.1 into the address bar and press Enter.
  • When prompted for authentication, type admin into the Username field.
  • The password is printed on the back of the modem. This will be either admin OR the serial number of the modem.
  • Click OK to log in.

Step 6: Click Basic Setup.

Step 7: Select Mobile Network.

Step 8: Click Next.

Mobile Network Setup

Step 9: Leave all three fields blank, then click Finish.

Basic Setup

Step 10: Allow up to 10 minutes for the connection to come online. Once completed, you will see the LTE light come online.

LTE Connected

You are now connected to the Internet.