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BYO Modem/Router Configuration

Prerequisites:

  • Your modem/router is plugged in and powered on.
  • The modem/router is connected to your computer using an Ethernet cable. Ensure the cable is plugged into one of the LAN ports on the modem/router.
  • Alternatively, you can connect your computer to the modem/router wirelessly using the WiFi details provided with your device.

Tip

You can usually find the default WiFi username/password on the bottom of the modem/router or in the user manual.

Please note that you may not have internet access even after connecting to the modem/router if it hasn’t been fully configured by your provider.

All modems/routers sent from your internet provider may come preconfigured for immediate connection.

Accessing the Interface

The default IP address of your modem/router is typically either 192.168.1.1 or 192.168.0.1.

  1. Open your web browser and enter the default IP address in the address bar.
  2. Use the default login credentials to access the management interface:

    • Username: admin
    • Password: admin

Warning

It is highly recommended that you change these login credentials to enhance security.

Click Login to access the interface.

Configuring for NBN FTTN

Prerequisites:

  • Fibre to the Node (FTTN) NBN connection provided by your ISP.
  • Your modem/router supports VDSL.

FTTN Setup

  1. From the homepage of your modem/router's interface, navigate to the Internet or WAN settings.
  2. Select Create New Connection or a similar option.
  3. Enter the following information:
    • Description: (For your reference only)
    • Internet Service: Choose 'VDSL'.
    • Connection Type: Choose 'PPPoE'.
    • Username: Enter the username provided by your ISP.
    • Password: Enter the password provided by your ISP.
    • 802.1P: Leave unchanged (usually -1 or blank).
    • VLAN Tag: Leave unchanged (unless advised by your ISP).

Tip

If you do not know your username and password, contact your internet provider.

  1. Click Apply/Save.

If everything is set up correctly, you should have internet access within 60 seconds. You’ll see the modem/router’s DSL and Internet lights stabilize.

Configuring for NBN FTTP or HFC

Prerequisites:

  • Fibre to the Premises (FTTP) or Hybrid Fibre Coaxial (HFC) NBN connection provided by your ISP.
  • Your modem/router supports Ethernet WAN.

FTTP or HFC Setup

  1. Navigate to the Internet or WAN settings from the modem/router's homepage.
  2. Select Create New Connection or a similar option.
  3. Enter the following details:

    • Description: (For your reference only)
    • Internet Service: Choose 'Ethernet WAN'.
    • Connection Type: Choose 'PPPoE'.
    • Username: Enter the username provided by your ISP.
    • Password: Enter the password provided by your ISP.
    • 802.1P: Leave unchanged (usually -1 or blank).
    • VLAN Tag: Leave unchanged (unless advised by your ISP).
  4. Click Apply/Save.

Once connected correctly, you should have internet access within 60 seconds. The connection lights on your modem/router will indicate the status.

WiFi Settings

Most modems/routers come preconfigured with WiFi, and the default username/password can be found: - On the WiFi security card provided with the device. - On a label on the modem/router.

Warning

Note: If you’ve changed your WiFi name or password, the default details will no longer apply.

Changing Your WiFi Name and Password

  1. Log into the modem/router’s management interface.
  2. Navigate to the Wireless or WiFi Settings section.
  3. Here, you can change the SSID (WiFi name) and password for your wireless connection.
  4. Click Apply/Save when finished.

Changing Admin Credentials

To enhance security, it's recommended that you change the default admin credentials used to log into your modem/router.

  1. Log into the modem/router’s management interface.
  2. Navigate to the Management or Admin section, then select Change Password.
  3. Enter your new username and password for accessing the modem/router.
  4. Click Apply/Save.

Tip

You will need to log in again using your new username and password after changing them.