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Outlook (classic)

The followiong guide will assist you in setting up your @ecn.net.au email account using Outlook (Classic).

Prerequisites

Ensure you have the following before starting the setup:
- Email address: username@ecn.net.au
- Email password
- Outlook (Classic) installed on your computer

Step 1: Open Outlook (Classic)

  1. Launch Outlook (Classic) from the Start menu or desktop.
  2. If this is the first time opening Outlook, the setup wizard will launch automatically.
  3. If Outlook is already configured with another account, go to:
    File → Account Settings → Account Settings → New.

Step 2: Add a New Email Account

  1. In the Add Account window, select Email Account and click Next.
  2. Enter the following details:
  3. Your Name – Your full name (appears on outgoing emails).
  4. Email Address – username@ecn.net.au.
  5. Password – Your email password.
  6. Click Next.

Outlook will attempt to automatically retrieve and configure the incoming and outgoing mail server settings.

Step 3: Configure Advanced Settings (If Needed)

  1. If Outlook prompts you for additional settings or manual configuration:
  2. Ensure IMAP is selected as the account type.
  3. Enter your full email address as the username.
  4. Click More Settings... and navigate to the following:
  5. Outgoing Server tab:
    • Tick My outgoing server (SMTP) requires authentication.
    • Select Use the same settings as my incoming mail server.

  6. Advanced tab:

    • Incoming server (IMAP): 993 – SSL/TLS
    • Outgoing server (SMTP): 587 – STARTTLS

  7. Click OK to return to the main setup screen and click Next.

Step 4: Complete the Setup

  1. Outlook will test the connection to ensure the settings are correct.
  2. If the test is successful, click Close and then Finish.
  3. Restart Outlook to finalise the configuration.

Testing the Configuration

  1. In Outlook, go to File → Account Settings → Account Settings.
  2. Select your account and click Test Account Settings.
  3. Verify that the test completes successfully.

Troubleshooting Tips

  • Unable to Connect: Verify that the username and password are correct, you can use ECN Webmail to test.

Accessing Webmail

You can also access your email online by visiting ecn.net.au/mail and logging in with your email address and password.