Outlook (classic)

Prerequisites

Ensure you have the following before starting the setup:
- Microsoft 365 email address and password
- Outlook (Classic) installed on your Windows computer
- Access to your Microsoft 365 admin portal (if required for DNS settings)

Step 1: Open Outlook (Classic)

1. Launch Outlook (Classic) from your Start menu or desktop.
2. If this is your first time opening Outlook, the setup wizard will launch automatically.
3. If Outlook is already configured with another account, go to:
   File → Account Settings → Account Settings → New.

Step 2: Add Your Custom Email Account

1. In the Add Account window, select Email Account.
2. Enter the following details:
3. Your Name – Your full name (this will appear on outgoing emails).
4. Email Address – Your custom Microsoft 365 email (e.g., name@yourdomain.com).
5. Password – The password for your Microsoft 365 email account.
6. Click Next.

Outlook will attempt to automatically configure the account. If successful, you will see a confirmation message.

Step 3: Manually Configure Account (If Auto Setup Fails)

1. Choose Manual setup or additional server types and click Next.
2. Select Microsoft 365 or Exchange and click Next.

Step 4: Complete the Setup

1. Click Finish once the setup is complete.
2. Restart Outlook to finalise the configuration.

Testing the Configuration

1. In Outlook, go to File → Account Settings → Account Settings.
2. Select your account and click Test Account Settings.
3. Verify that the test completes successfully.

Accessing Webmail

You can also access your email online at any time by visiting portal.office.com and logging in with your credentials.